Having a website is nice. However, having a site does not mean your site is doing what is needs to do. If fact, a lousy website can be more liability than an asset. Here are some signs your website is not doing what it should.
1. Your content is more than 6 months old.
(Hopefully) your business has something happening more than twice a year. If so, it would be best to reflect that on your site in some shape or form – blog posts, updated services content, social media, upcoming events, development, etc.
2. Your site was made in 2008 (or earlier) and looks like it.
If your site looks dated, it is likely that many will see your business as outdated or lacking a modern edge. Just like you would update the interior of your business, your letterhead, or business cards, your website is a critical way to communicate who you are.
3. Components on your website simply do not work.
I remember contacting an acquaintance because I noticed that his email address in his site contact form simply did not work. It was a simple two second fix that separated him from connecting with future clients and lost opportunities. Unfortunately this guy already knew about it but did not have any sense of urgency to fix it. Strange.
4. Your URL is terrible.
Sometimes you cannot tell if you have a bad URL. Your customers or target customers can absolutely tell. If you tell someone your website, how many times to you have to repeat yourself? If you have a .blogspot.com, .wordpress.com or something outside of a solid .com website, you likely have a bad URL – at least if you have a business. Be cautious about using some of the other suffixes as well – for example, .org can easily be construed as a non-profit organization so people may think they are in the wrong place. Think about what you will be directing your clients to and use judgement at that point as to what will be easiest for them. If you are working with tech people, you can use something more in that vein. However, if you are working with normal folks, please keep it simple.
5. Lack of a phone number.
If you don’t have a phone number displayed on your website (or in a prominent area) you need to change that. Even if your website looks like a dog, you need to get your phone number on it. Even though email and social media are the darlings of communication, the most interested people use a phone. They want to talk to you, learn about who you are, and see if you fit with what they need.
6. You use flash.
Flash is more of a liability than an asset. If you have a lot of it, it can cause your viewers a lot of problems. If its distracting from what you want to communicate, you need to change that.
7. Your website doesn’t look like you.
Its one thing to have a site, but if its filled with stock images and rigid content – it really is doing you no favors. iStockphoto can be really helpful when you want to communicate an idea. However, in the age of digital cameras/the end of Kodak, there really is very little excuse for not having at least a couple real photos of your team, location or business.
8. You have no idea about your website traffic.
Not knowing your website traffic essentially says you don’t really care anyone is going to your site. There are plenty of free tools like Google Analytics, WordPress Stats, etc. that can help you get a good handle your traffic or the lack there of. Look at your stats and start to set some goals (remember: written and measurable).
9. You cannot tell a good website from a bad website.
Maybe design, layout and typefaces are not your thing. You and your close friends know that it just is not your thing. That is totally okay. Find someone you can trust that has an eye for design and ask for their honest opinion. When in doubt, get a second opinion.
Proverbs 15:22 states: “22 Without counsel, plans go awry, But in the multitude of counselors they are established.”
You do not have to be the end all and be all of your website decisions. Seek counsel because your website is ultimately for others – to help them know you and understand what you offer.
10. Simple is the one thing that does not describe your website.
Leonardo Da Vinci said “simplicity is the ultimate sophistication.” I tend to agree. Think about some of the most popular websites in the world today, the chances are that they are pretty simple. Google is the ultimate example but even some business websites like 37signals, Wikipedia, Paypal and many others have realized the needs to keep everything as simple and clean as possible.
What would you add to this list?












